![]() I opened that up and saw that after the reinstall, my scan finally did work and it went there (it saved itself as image vs. ![]() Warning, this may be caused by more than 1 issue but here's what I noticed on my newer Asus laptop (Windows 10) and how I fixed it:Īfter some detective work, I noticed in my documents folder (where my scans normally end up) that there was a new folder named scans. So, after taking a walk to avoid throwing my newer purcahse out the window, I figured it out. A very long call to HP tech support also didn't resolve the issue. I also could not scan from my laptop at all. After trying everything suggested online to no avail and then finally removing and reinstalling my 5-month old all-in-one (HP 4650), my scans would save, but only as a. I just had this problem but initially I couldn't scan at all. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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